Privacy Policy

Privacy Policy of SBS Solar & Electricals

Introduction

SBS Solar & Electricals is committed to upholding the privacy and confidentiality of our clients’ personal information in adherence to the principles set forth under the National Privacy Principles in the Privacy Act 1988 (Cth). This privacy policy outlines our practices regarding the collection, use, disclosure, and protection of personal information.

Collection of Personal Information

We may collect a variety of personal information, including but not limited to:

• Names, email addresses, telephone numbers, physical addresses, dates of birth, and occupations.
• Information on how our services and website are used.
• Preferences regarding products and services.
• Data from our digital platforms such as websites, applications, and social media.
• Information from public databases, marketing partners, and other external sources.
• Transactional details from payments associated with our services, excluding sensitive financial details like bank account or credit card numbers.

Use of Personal Information

Personal information collected by SBS Solar & Electricals is used for:

• Providing, maintaining, and improving our services.
• Responding to inquiries and fulfilling customer service requests.
• Marketing and communication purposes, which may include updates on services, news, and promotions. Customers may opt-out of receiving promotional materials by contacting us directly or using the unsubscribe options provided.
• Administrative and business purposes, including interactions with business partners and contractors.
• Compliance with legal obligations and for the establishment, exercise, or defense of legal claims.

Disclosure of Personal Information

Personal information may be disclosed to:

• Third parties necessary to provide products and services requested by our clients.
• Service providers and business partners who assist in our business operations.
• Legal, regulatory, or governmental authorities as required by law.
• Your consent will be obtained before sharing your personal data with third parties for purposes other than those outlined in this policy.

Security and Retention of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes both physical and technological security measures. Personal information is retained only for as long as necessary to fulfill the purposes for which it is collected and to comply with legal obligations.

Access and Correction of Personal Information

Clients may request access to, correction of, or update their personal information by contacting us at:

• Email: info@sbssolarelectricals.com.au
• Phone: 0413 633 356
• Address: 36 De Rosi Blvd, Wollert, VIC, Australia

Changes to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our privacy practices. We will notify users of any significant changes and indicate the date the changes were made.

Contact Information

For further information about our privacy policy or to lodge a complaint, please contact us at the aforementioned addresses. We are committed to resolving complaints in a timely, fair, and diligent manner.

Effective Date

This policy is effective as of 01st May, 2024.

SBS Solar & Electricals is dedicated to protecting your privacy and handling your personal information with transparency and integrity.